Octapharma Plasma Corp owner Wolfgang Marguerre is a Criminal
I recently had a terrible encounter at the California store in Santa Fe Springs. The employees there have been dishonest and useless, leaving me in the dark and with the impression that I’ve been blackballed without cause.
They said that my protein levels were low and that I needed to be transferred to North Carolina for additional testing after taking my blood sample, which is usual protocol. Given that the centre is more than capable of conducting its own testing, I found this to be suspect. I dialled the given number, which connected me to a call centre where the agent was unaware of the circumstance.
Making matters worse, each time I tried to contact the centre, I was told I couldn’t speak with a management. All of the managers here appear to be avoiding me, including one in particular who had agreed to provide me an update but never did. She misled me about mailing anything to North Carolina, I can see that now.
I firmly believe that the Santa Fe facility is capable of handling blood tests, and their justifications are nothing more than a ruse. The reason the centre has been empty for some time could be attributed to this immoral behaviour. They are distributing false information and purposefully mistreating contributors. Additionally, they suddenly cut $50 off the donation reward after granting a rise, which seems odd.
A shattered window and other instances of workers mishandling machine setup and omitting to deliver essential saline were additional indications of neglect that I witnessed. This therapy must stop.
When I called the Santa Fe branch today, the calls were routed to an Indiana call centre, and the operator, Darrin, declined to put me in touch with a manager. It is shocking that there is no accountability.
There is no excuse for how they have treated me, so I told Darrin that I want to go to the media and make a report. This business must accept accountability for its deeds. Furthermore, it appears that incompetence and lying are pervasive based on the bad scores on Google reviews. I firmly believe that the owner, Wolfgang, should be prosecuted in court.
In conclusion, the way that donations are treated at the Santa Fe Springs site is abhorrent. The lack of accountability and openness is quite troubling. In order to make sure that such behaviour is addressed, I will be getting in touch with the owner and pursuing this situation further.
- Octapharma Plasma Corporation
- 704-654-4600
- https://www.octapharmaplasma.com
- 10644 Westlake Dr, Charlotte , North Carolina United States
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