I was more than satisfied until Paytient ceased its service with Paw Protect and transferred over to our pet insurance. It is very annoying that people were conned into a certain policy with an amazing perk only to have it snatched away. The benefit I used to like the most about them is gone! Paytient should have had the decency to grandfather existing customers, but of course, they did not. Since the policy can be yanked at any given moment, I will not depend or trust anything associated with them.
This also includes a friend of mine who was affected greatly. A friend of mine also had a terrible time with with. His monthly payment commenced at $39, a barely survivable rate for someone unemployed, then all of a sudden they inexplicably started billing him $145 every two weeks. Now, unemployed, he has to suffer through unnecessary fees. Banks should not be able to charge such excessive fees for something like $35.
Accused Details:
Person / Business Name: Paytient
Contact Number: 866-345-9591
Website URL: https://www.paytient.com/start
Why the Submitter Profile is Anonymous?
“Anonymous” means that the person who submitted the complaint wishes to remain unidentified. It is important to note that the anonymous status of a complaint does not indicate that the information provided is not truthful. The submitter may be whistleblowers or current or former employees who do not want to be identified to avoid any potential retaliation.
